Service & Maintenance
- Am I bound by maximum reimbursements for labor and material?
- May I give the customer a loaner bike during maintenance?
- How does a warranty request for a lease bike work?
- What is the role of FietsROB?
- Can I link the FietsROB platform to my own cash register system?
- I don't have a cash register system, what now?
- How can I submit maintenance via Ubench?
- What should I enter under 'invoice reference' in Ubench?
- How do I know which Service and Maintenance package the customer has?
- How do I see if a maintenance request has been rejected?
- What if the customer's maintenance budget is not sufficient?
- Can I adjust reimbursements in the POS system?