Registration
Sales
- What does the bankruptcy of the Accell Group mean for the bike range within the lease scheme?
- What are the rules for GPS trackers on lease bikes?
- When and how is my invoice for a new lease bike paid out?
- A customer wants to lease multiple bikes, what now?
- Which promotional materials can I use for my own sales?
- How do I register a company myself and benefit from 0% commission?
Service & Maintenance
- Am I bound by maximum reimbursements for labor and material?
- May I give the customer a loaner bike during maintenance?
- How does a warranty request for a lease bike work?
- What is the role of FietsROB?
- Can I link the FietsROB platform to my own cash register system?
- I don't have a cash register system, what now?
Platform
- How do I get in touch with Lease a Bike to learn more?
- A mistake was made when setting up a lease contract, what now?
- How can I change the bike or lock details of a contract?
- How do I create a contract and hand over a bike as a bike shop?
- How do I submit changed shop details or administrative adjustments?
- How do I delete a customer's contract?